Privacy Policy

Effective Date: April 19, 2026

Welcome to The Refinery Studio (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit an inquiry, or book services online.

Information We Collect

We may collect personal information that you voluntarily provide, including:

-full name

-email address

-phone number

-appointment requests

-treatment interests

-billing or deposit information (if applicable)

-messages submitted through contact forms

We may also automatically collect certain technical information, such as:

-IP address

-browser type

-device information

-pages visited

-date and time of visit

-referral website/source

-cookie and tracking data

Analytics and tracking disclosures should be stated clearly, especially if you use Meta Pixel or Google Analytics.

How We Use Your Information

We use the information we collect to:

-schedule and manage appointments

-respond to inquiries

-send appointment confirmations and reminders

-provide customer support

-process deposits or payments

-improve our website and services

-send promotions, specials, and updates (if you opt in)

-run advertising and retargeting campaigns

-Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and tracking technologies such as:

-Google Analytics

-Meta / Facebook Pixel

-booking platform cookies

-website performance cookies

These tools help us understand how visitors use our website and improve the client experience.

Third-Party Services

We may use trusted third-party providers to support our business operations, including:

-website hosting providers

-booking and scheduling platforms

-payment processors

-email marketing platforms

-analytics and advertising providers

These third parties may collect or process your information according to their own privacy policies.

Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no website or electronic transmission is completely secure.

Your Rights

You may request to:

-access your personal information

-update or correct your information

-request deletion of your data

-opt out of marketing communications

To make a request, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy, please contact:

The Refinery Studio

infotherefinerystudio@gmail.com

(484) 627-9891